Privacy policy

Privacy Policy

Last updated: July 1, 2026

Daily Zen Nourishment operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience (collectively, the “Service”).

Daily Zen Nourishment is powered by Shopify, which enables us to provide the Service to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Service, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be used to identify an individual.

Depending on how you use the Service, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact information, including your name, address, billing address, shipping address, telephone number, and email address.

  • Financial information, including credit card or debit card details, financial account numbers, payment information, account information, transaction details, payment methods, payment confirmations, and other payment-related details.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including products you view, add to your cart, add to a wish list, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us, including information contained in messages you send to us, such as customer support inquiries.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you access, use, and navigate the Service.

Cookies

We use cookies to provide essential website functions, retain the contents of your shopping cart, improve convenience, analyse website traffic, and deliver personalised advertising.

You may disable cookies through your browser settings. However, disabling cookies may limit or prevent certain features of the Service from functioning properly.

Security Measures

We implement technical and organisational safeguards, including SSL/TLS encryption for data transmitted through the Service, access controls, and log monitoring and auditing.

Payment information is processed securely by authorised payment service providers. We do not store complete credit card details on our own servers.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Service, communicate with us, make a purchase, or otherwise provide your personal information.

  • Automatically through the Service, including from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.

  • From our service providers, including providers engaged to supply technology or collect or process personal information on our behalf.

How We Handle Personal Information

We do not sell your personal information to third parties.

Personal information may be provided to service providers only for specified business purposes and subject to confidentiality and data-use restrictions.

How We Use Personal Information

Depending on how you interact with us and which parts of the Service you use, we may use your personal information for the following purposes:

Providing, Personalising, and Improving the Service

We use personal information to provide the Service and fulfil our contractual obligations to you.

This may include:

  • Processing payments;

  • Fulfilling and managing orders;

  • Remembering your preferences and products of interest;

  • Sending account-related notifications;

  • Processing purchases, returns, exchanges, cancellations, and other transactions;

  • Creating, maintaining, and managing customer accounts;

  • Arranging shipping and delivery;

  • Facilitating returns and exchanges;

  • Enabling you to submit product reviews;

  • Recommending products based on your purchase history; and

  • Personalising and improving your shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes.

This may include sending marketing, advertising, and promotional communications by email, text message, or post, and displaying online advertisements through the Service or other websites based on products you have purchased, viewed, or added to your cart, as well as your use of the Service.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate customer accounts;

  • Provide secure payment and shopping experiences;

  • Detect, investigate, and respond to suspected fraudulent, unauthorised, illegal, harmful, or malicious activities;

  • Protect public safety; and

  • Maintain the security and integrity of the Service.

If you create an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone.

Communicating with You

We use personal information to provide customer support, respond to inquiries, provide effective service, and maintain our business relationship with you.

Legal Purposes

We may use personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement agencies and government authorities.

We may also use personal information to participate in, investigate, or respond to civil discovery proceedings, actual or potential litigation, and other legal disputes, as well as to investigate and enforce possible violations of our Terms of Service or other policies.

Marketing Opt-Out

You may unsubscribe from marketing emails at any time by using the “unsubscribe” link included in each email.

You may limit behavioural advertising by adjusting your browser’s tracking or privacy settings.

Even after opting out of marketing communications, we may continue to send non-promotional messages relating to your orders, account, transactions, or legal notices.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.

These circumstances may include disclosure to:

  • Shopify, vendors, and other service providers that provide services on our behalf, such as IT administration, payment processing, data analytics, customer support, cloud storage, order fulfilment, and shipping.

  • Business and marketing partners that provide marketing services or deliver advertising to you. For example, we may use Shopify to support personalised advertising through third-party services based on your online activity across different merchants and websites.

    Our business and marketing partners will use your information in accordance with their own privacy policies.

    Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on activity across different merchants or websites.

  • Third parties at your direction or with your consent, including when you request or authorise us to disclose information for purposes such as shipping an order or using social media widgets or integrated login functions.

  • Parties involved in a business or legal transaction, including in connection with a merger, acquisition, reorganisation, bankruptcy, or sale of assets.

We may also disclose personal information to:

  • Comply with applicable legal obligations, including subpoenas, search warrants, and similar lawful requests;

  • Enforce our Terms of Service and other policies; or

  • Protect and defend the Service, our rights, our users, or the rights of others.

Our Relationship with Shopify

The Service is hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Service in order to provide and improve the Service.

Information you submit through the Service may be transferred to and shared with Shopify and third parties that may be located outside your country of residence.

We also use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify in order to protect, grow, and improve our business.

To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal information and for responding to requests to exercise your rights relating to Shopify’s use of that information.

For more information about how Shopify uses personal information and the rights that may be available to you, please review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Service may include links to websites or other online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by us, you should review that website’s privacy policy, security policy, and other applicable terms.

We do not guarantee and are not responsible for the privacy or security practices of third-party websites, or for the accuracy, completeness, or reliability of information found on those websites.

Information you provide in public or semi-public areas, including third-party social networking platforms, may be visible to other users of the Service or users of those third-party platforms, without restriction as to its use by us or by the third party.

The inclusion of a third-party link does not imply that we endorse the third party, its website, its content, or its owners or operators, unless expressly stated otherwise.

Children’s Data

The Service is not intended for children, and we do not knowingly collect personal information from children who are under the age of majority in their jurisdiction.

If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms may be defined under applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Personal Information

No security measure is perfect or completely impenetrable, and we cannot guarantee absolute security.

Information you send to us may not be secure while in transit. We recommend that you do not use insecure communication channels to send confidential or sensitive information.

The length of time we retain personal information depends on several factors, including whether the information is needed to:

  • Maintain your account;

  • Provide the Service;

  • Comply with legal obligations;

  • Resolve disputes; or

  • Enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and may be refused where permitted by law.

Right to Access or Know

You may have the right to request access to the personal information we hold about you.

Right to Delete

You may have the right to request that we delete personal information we hold about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we hold about you.

Right to Data Portability

You may have the right to receive a copy of personal information we hold about you and, in certain circumstances and subject to applicable exceptions, request that it be transferred to a third party.

Managing Communication Preferences

We may send promotional emails to you. You may opt out at any time by using the unsubscribe option included in those emails.

Even after you unsubscribe, we may continue to send non-promotional communications, including important notices relating to your account or orders.

You may exercise these rights where indicated through the Service or by contacting us using the contact information below.

For more information about how Shopify uses personal information and the rights available in relation to information processed by Shopify, please review Shopify’s privacy website.

We will not discriminate against you for exercising any of these rights.

Where permitted or required by applicable law, we may need to verify your identity before processing your request.

You may also appoint an authorised agent to submit a request on your behalf, where permitted by applicable law.

Before accepting a request from an authorised agent, we may require the agent to provide evidence that you have authorised them to act on your behalf. We may also require you to verify your identity directly with us.

We will respond to requests within the time period required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below.

Depending on where you live, you may have the right to appeal our decision regarding a privacy request or submit a complaint to your local data protection authority.

Contact:
info@daily-zen-nourishment.com

International Data Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

If we transfer personal information outside the European Economic Area or the United Kingdom, we will use recognised transfer mechanisms where required.

These mechanisms may include the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, unless the destination country has been formally recognised as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide any notice required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us through our contact form.